Job Description

Applications are invited from suitably qualified and experienced persons to fill the above vacancy that has arisen within First Mutual Holdings Limited.

The Job
Reporting to the Senior Application Support Specialist, the successful candidate will be responsible for the following:

Duties and Responsibilities

• Providing ICT expert consultation to, and collaborating with business on application procurement, implementation and development.
• Implementing business applications and systems to meet business requirements and system goals, fulfil end-user requirements, and identify and resolve systems issues.
• Researching and making recommendations on software products and services in support of procurement and development elforts.
• Identifying, tracking and resolving all application problems; maintaining system and data integrity for all business applications.
• Coordinating project documents, reviewing and signing off project documents.
• Preparing test case documents and reworking UAT issues with the Project team
• Carrying out Disaster Recovery drills in conjunction with the ICT Security Department.
• Maintaining inventory of all business applications and systems licenses. Applying license patches as per systems maintenance schedules expiry dates.
• Assessing end-user needs - evaluating the technical skill level(s) of those who will actually use the software on a daily basis and sets training goals.
• Participating in ICT Budgeting process as per the Group's budgeting schedule and requirements.

Qualifications and Experience

The Person
The ideal candidate must possess the following:
• Degree in Information Systems, Computer Science or Software Engineering.
• Expertise in software design, information systems and programming
• Extensive skills in application integration including planning, designing, building, implementing, and support.
• Expertise in Relational Databases and SQL, and operating system platforms such as UNIX, especially Solaris, and Windows.
• Application development expertise in Java, HTML, Web Services required.
• Microsoft Certifications (MCSE, MCSD) is desirable.
• Project Management.
• At least 2 years' experience in a similar position and environment.
• Proficiency in Microsoft Excel.
• Good organisational skills.

How to Apply

Candidates meeting the above criteria should forward their Curriculum Vitaes (CVs) and application letters to Group Human Resources via the following email address [email protected]
Applications should be sent by 8 September 2024.
N.B Clearly label the position you are applying for in the subject line.
First Mutual Holdings Limited is an equal opportunity employer which does not discriminate on the basis of race, colour, religion, sex, gender, national origin, age and disability status. The Group encourages applications from competent people of different demographic groupings. We foster a work environment that is inclusive and diverse where every idea and perspective is valued.