Job Description

The incumbent will be responsible for marketing and selling of company products to clients, capturing of client information, dealing with client queries and carrying out constant market analysis of competitors, potential clients, customer needs and threats to business as well as carrying out all departmental and company strategic goals. The incumbent will be expected to successfully implement Operations strategy and deliver growth to the business by providing information needed in coming up with products that are relevant to clients and selling these products. The responsibilities will include marketing of company products, selling of company products, vetting of clients to ensure they comply with company policy, capturing of client information, dealing with all client queries, carrying out market analysis of competitors, growing of business at local branch as well as maintaining vibrancy and relevance of brand at branch level.

Duties and Responsibilities

Marketing and Sales
• Market the product and company to increase target market awareness
• Research and report on competitor analysis and potential clients
Deal Creation
• Capturing of client information into the system
• Verify client documents for legitimacy and affordability
• Assess clients’ individual circumstances and take action in compliance with company policy.
• Monitor the performance of the system and all the other components that are essential in deal creation and report any abnormality.
Client Enquiries and Queries
• Attending to clients with queries that relate to loan applications and any other enquiries.
Financial Advisory
• Offering clients information on affordability requirements thereby equipping them with a basis for borrowing decision making.
Protecting Company’s Image/ brand
• Maintain a clean and welcoming office environment at all times.
• Protecting the brand name of the company by ensuring high levels of customer service and satisfaction in line with company policy.
• Presenting and conducting oneself in a professional manner always
Ensuring Strategic Company Stakeholders are Happy
• Maintain compliance with requirements from strategic stakeholders (such as local authorities, landlords, clients and government departments heads)
Company Property
• To clean, safeguard and secure all company property at branch level

Qualifications and Experience

QUALIFICATIONS
• Business Degree
EXPERIENCE
• Prior experience not necessary.
SKILLS
• Marketing skill
• Computer navigation skills.
• Loan processing.
• Good analytical skills
• Strong organizational skills.
Competencies
• Team work
• Self-supervision -Ability to work independently, under pressure, with a high degree of responsibility subject to deadlines
• Customer service