Job Description

We have a position for the Hotel's Beauty Spa Manager.

Duties and Responsibilities

MAIN PURPOSE OF THE JOB
1. Overseeing the overall operations and administration of the Beauty Spa at the Hotel.
2. Ensuring that the Hotel guests receive a five-star treatment whilst at the Spa.
3. Training and mentorship of Spa staff.
REQUIREMENTS
1. Manage the financial budget, control costs and prepare expenses reports for the Manager:
2. Ensure the Spa operating policies and procedures are implemented and updated as required.
3. Coordinate Spa promotions and ocher marketing activities to maximise Spa position in the market.
4. Assist in the development and updating of the Spa brochure.
5. Supervise the daily Spa operations and liaise with the staff members to ensure cleanliness, maintenance and service standards are upheld.

Qualifications and Experience

MINIMUM EDUCATIONAL STANDARDS REQUIRED
• Beauty Spa Therapist qualifications.
• Business Administration/Spa Management qualification (ITEC or CIDESCO)
• Computer literacy (ICDL) will be an added advantage.
WORK EXPERIENCE IN SIMILAR POSITION
• 2 to 3 years work experience at a high- end Spa.

How to Apply

Applications together with educational certificates should be forwarded to the email address:
([email protected]) no later than end of business on 31/10/2023

VacancyHQ Expert Job Listing Tips

CV TIPS
- In my experience, restructuring your CV to match the position's requirements can help you to stand out. Use keywords that are specific to the job description - such as 'Spa Manager', 'high-end Spa', 'overseeing operations'.
- Highlight your qualifications in Beauty Spa Therapist and Business Administration/Spa Management in the education section, these are key prerequisites for this role.
- Showcase any experience you've gathered in the Spa industry in the past 2-3 years in a high-end environment. Refer to results, not just responsibilities.
- Specify your experience in managing financial aspects, controlling costs, and preparing expenses reports. Over time, I have learnt hiring managers are interested more in specifics rather than generalities.
- If feasible, include any experiences where you have coordinated marketing activities or overseen promotional plans for a spa or related businesses.
IMPORTANT THINGS TO TAKE NOTE OF
- The application deadline is very strict, end of business on 31/10/2023 - do not wait until last minute to send in your application.
- They have specified how to apply - via email. Be sure your attachment formats are in acceptable format (pdf. doc), clearly labelled and not too large in size.
- Notice the requirement for Computer literacy (ICDL) as an added advantage. Even if you do not meet this, mention any digital proficiency you may have.
- They require the educational certificates attached with the application, make sure you do not forget.
- From my observations, a job posting that lays out an explicit set of qualifications is typically looking for an exact fit. However, express your passion and willingness to pursue supplemental training or certificates if you don't meet every criterion.
THINGS TO STAND OUT
- Mention any awards, recognition or positive customer feedback received in the past for your service. This can show proof of your commitment towards providing top-notch services.
- If you have any experience in training or mentoring staff, it's essential to highlight this. Training and mentorship of Spa staff is cited as a primary duty in the job description.
- In my years of service, I have noticed it is not just about fulfilling the role, it’s about adding value. Consider mentioning how you can positively contribute to their brand and reputation as a premium hotel and Spa.
ANALYSIS OF JOB LISTING
- They need one who cherishes customer service. Delivering a "five-star treatment" suggests they are interested in someone capable of providing exceptional service to their clients.
- The position involves not just the service provision aspect, but also has a financial and managerial aspect to it. Notably, budgeting, expense reports and ensuring an effective cost control system. Novice applicants might not give the financial responsibility aspect the importance it deserves.
- The emphasis on policies, procedures and standards indicates they prioritise structure and order. Showing familiarity with spa policies, standards and procedures would be a definite advantage.