GRANEZ PVT LTD: MASVINGO BRANCH BAR & Restaurant Supervisor
Job Description:
We are looking to hire a customer-oriented restaurant and bar supervisor to ensure that all restaurant operations run smoothly. The Restaurant and Bar Supervisor is responsible for overseeing the day-to-day operations in the kitchen and bar including efficient sales of beverages, staff training and supervision, cleanliness and tidy display, stock orders, high standard of customer service, administration support including processing of memberships and event management assistance.
Responsibilities:
Managing restaurant and bar staff's work schedules
Conducting regular inspections of the restaurant and bar to determine whether
proper standards of hygiene and sanitation are maintained
Overseeing food preparation, presentation, and storage to ensure compliance
with food health and safety regulations
Reviewing customer surveys to develop and implement ways to improve
customer service
Ensuring the restaurant and bar staff operate efficiently
Maintain the overall cleanliness and tidiness of the restaurant area and bar,
servery, display, glassware, and tables
Customer service - direct inquiries/complaints to Management where applicable
Order weekly food and alcohol supplies and accept deliveries
Manage inventory, wastage, promotion drinks and spoilage
Conduct monthly stocktakes and report to Management
Any other ad-hoc duties assigned
Educational Qualifications:
A Diploma or University in any Commercial degree. Tourism & Hospitality Management and Business Management is preferred
At least 3 years’ experience in a similar industry
Good knowledge of managing a restaurant and a bar
Required skills and Competencies:
Proven experience working as a supervisor in the hospitality industry.
The ability to work in a fast-paced environment.
In-depth knowledge of product and consumer trends, and marketing strategies
Strong management, organisational and communication and exceptional
customer service skills.
Interested candidates should send in an application letter and CV to [email protected] or drop hard copies at Masvingo Sports Club stating preferred salary on or before 08 December 2023.I’m
Sure, here you go:
Tips for Applying:
In my experience, candidates that ensure their CV clearly demonstrates their knowledge and experience in restaurant and bar management tend to have an edge. Highlight your relevant experience especially if it pertains to supervisory roles in the hospitality industry.
What I have noticed over time, is that candidates who highlight their skills in managing fast-paced environments, handling inventory, and delivering exceptional customer service are often more successful. Therefore, make these skills more prominent in your CV under the 'Skills' or 'Competencies' section.
Making note of the educational qualifications expected, applicants occupying jobs in Zimbabwe, particularly those making a career switch, should ensure that they highlight any form of hospitality or business management training or certification they possess.
Since ngo jobs in Zimbabwe and other vacancies in Zimbabwe require a deft handling of clientele, evidence of robust customer service skills and experience in handling customer complaints elegantly should be prominently featured in your CV.
Display attention to detail by stating your preferred salary as explicitly requested in this job listing.
Important Areas to Note:
The application process: Take note of the dual submission process: via email and in-person. Make sure you adhere to that.
Job description: Be aware that as a supervisor, hands-on involvement in food preparation, hygiene, and staff training is required.
The deadline: Keep in mind that applications must be submitted by 08 December 2023. Never ignore the time frames given for job vacancies in Zim.
Experience: At least 3 years' experience in a similar industry is mentioned, so demonstrating this tenure in your CV is crucial.
Educational qualifications: If you are missing the exact qualifcations but possesses relevant job experience, apply anyway. In my experience, 'required' qualifications can often be interpreted as 'preferred'.
Making Your Application Stand Out:
Supplement your application with quantifiable achievements from previous employment opportunities in Zimbabwe to set yourself apart.
Demonstrate industry expertise beyond your resume by sharing insights on consumer trends and marketing strategies for the hospitality industry in Zimbabwe.
Submit an impeccably written, thoroughly proofread application. An application free of errors often impresses the recruitment agencies in Zimbabwe.
For the Hiring Organization:
The ability to work in a fast-paced environment is crucial for this role; thus, novice applicants might overlook it in their CVs or not give it the importance it deserves.
The phrase 'any other ad-hoc duties assigned' is mentioned, which most beginners might not pay much heed to. It suggests that the role expects versatility and readiness to take on diverse tasks.
Applicants may not understand the importance of vendor interactions as hinted by the mention of weekly supplies ordering. This could be an important aspect for the organization hiring for vacancies in Zim.
Royal Villah Lodge — Karoi
Location: Masvingo
Company: Granez Pvt Ltd
Expiry Date: 2024-12-08 00:00:00