Job Description

Harare

General Description of the Programme

GOAL is an international non-denominational, non-governmental and non-political humanitarian organisation dedicated to work towards ensuring the poorest and most vulnerable in our world and those affected by humanitarian crises have access to the fundamental rights of life, including but not limited to adequate shelter, food, water and sanitation, healthcare and education. We began humanitarian and developmental work in Zimbabwe in 2002 having gradually evolved from emergency response to long-term development.

GOAL works with the most vulnerable communities to help them respond to and recover from humanitarian crisis, and to assist them build transcendent solutions to mitigate poverty and vulnerability. Over the past 5 years GOAL’s main humanitarian and development work has been conducted in Manicaland Province of Zimbabwe. From 2023, GOAL will shift its long-term humanitarian and development work to vulnerable districts and households in Bulawayo and Matabeleland South Provinces with key interventions on Emergence Response, Health (including WASH), Sustainable Livelihoods, Food and Nutrition Security.

Overview / Objectives of the position:

Under the supervision of the MEAL Coordinator, the Assistant MEAL Coordinator (AMC) will support the MEAL and programme teams in the development and effective implementation of organisational and programme/project level MEAL systems that provide timely and accurate data for decision making, learning as well as assessing programme impact and progress towards set targets. The AMC works directly with the MEAL Coordinator for efficient and timely compilation and submission of accurate project reports from field sites and maintains an appropriate filling system of received data and reports including maintaining and updating SCORECard- GOAL's System for Consolidating and Reporting MEAL Information.

S/he will provide technical methodical support to projects by collaborating with MEAL Officers, Implementing partners and stakeholders under the guidance of the MEAL Coordinator. S/he will serve as the Learning Focal point person for GOAL Zimbabwe, and should demonstrate strong engagement on Monitoring, Evaluation, Learning and Documentation, Core Humanitarian Standards, Accountability, while mainstreaming Gender, Child Protection, Disability and Compliance issues.

Duties and Responsibilities

Main responsibilities:

Responsibility 1: Targeting, Programme Monitoring and Reporting

Work with MEAL Officers to ensure that project monitoring tools are in place, good quality data is collected, data validations are conducted, data analysis, report production, and dissemination of reviewed reports to relevant stakeholders (internal and external) are done in a timely manner for all grants and programme activities.

Task 1: Provide technical support to MEAL Officers and Project Teams in beneficiary targeting processes, registrations, verifications, data validations and development or Standard Operating Procedures (SOPs).

Task 2: Support the development and effective application of clear organisational and project level MEAL frameworks, logframes and monitoring plans (at organisational and project levels) and ensure timely (monthly, quarterly, annually) reporting on progress against performance indicators and targets.

Task 3: Ensure progress on Project level and GOAL Global indicators is accurately captured in SCORE to enhance quarterly reporting to HQ.

Task 4: Conduct periodic project performance reviews and systematic Data Quality Audit checks for GOAL and Partner programmes with documented results and recommendations shared with relevant stakeholders.

Task 5: Provide technical assistance to MEAL and programme teams in the preparation and review of periodic reports (monthly, quarterly, half year and annual) both at Country Office and Project Levels.

Responsibility 2: Programme Databases and Management Information Systems

In collaboration with GOAL Global MIS team, with guidance from MEAL-Co, support MEAL and Programme Teams establish and operationalise robust, fit for purpose, programme databases and management information systems.

Task 1: In collaboration with the Global MIS Team, support the roll-out and effective implementation and utilisation of SCORE across all projects.

Task 2: Assist and oversee the establishment and strengthening of sector-based databases and effective functioning of the same at Country Office and Project Levels.

Task 3: Support MEAL Officers and programme teams on monthly data collection, ensuring data are verified before entry to relevant databases and that databases are up to date and accurate before exporting or sharing. This may also require periodic on-site data verification exercises to verify reports and data submitted using monitoring instruments, observation, personnel interview and final reports to be shared with SMT

Responsibility 3: Programme Evaluations and Assessments

With the guidance of the MEAL Coordinator support the design and implementation of research studies, evaluations and assessments (rapid and comprehensive) ensuring the effective participation of all project stakeholders.

Task 1: Support the development/review TOR/ Scope of Work (SOW) for programme evaluations/ assessments/ studies that will be conducted by internal teams or external consultants. Ensure GOAL Evaluation Guidelines and donor guidelines are adhered to in the design of the evaluations/ studies.

Task 2: Support programme and MEAL teams in all data collection processes for field surveys, assessments, baseline studies, mid-term and terminal evaluations and Post Distribution Monitoring surveys.

Task 3: Ensure that the results of surveys and ongoing monitoring, including consultations with beneficiaries, is made available in a user-friendly format for programme design and decision-making.

Task 4: Support the dissemination of research/assessment findings internally and to external stakeholders as guided by MEAL Coordinator.

Responsibility 4: Learning

In collaboration with MEAL Coordinator, improve the quality of GOAL Zimbabwe’s interventions by strengthening institutional memory and lesson learning through a systematized approach to recording, documenting and internalizing experience with optimum participation of both internal and external stakeholders.

Task 1: In coordination with respective technical persons, identify and document cases (success and failure stories) for learning, scale-up and proposal development

Task 2: Facilitate bi-annual organizational review and reflection processes in addition to providing technical assistance to project teams in conducting regular review and reflection processes.

Task 3: Support country-level donor and stakeholder engagements on MEAL related topics

Task 4: Attend cluster and other coordination meetings as required

Task 5: Take the lead on providing accurate and timely information to feed into national coordination platforms across several sectors

Responsibility 5: Accountability

Support MEAL Officers, Accountability Officers and programme teams in establishing and running effective project-based Community Feedback Mechanisms (CFMs).

Task 1: Support the development and effective implementation of CFM across all projects. Ensure all projects have updated CFM data and provide key CFM Learning Outcomesnfor the Learning Outcome Tracker (LOT) for submission to HQ Accountability Advisor on a quarterly basis

Task 2: Communicate and disseminate GOAL Zimbabwe Information sharing and CFM guidelines for staff and concerned stakeholders and partners.

Task 3: Conduct training and capacity building of staff involved in institutionalizing information sharing and CFM in GOAL Zimbabwe operational areas.

Task 4: Support the production of regular internal (and external) reports on information sharing, complaint trends, response procedures, and other relevant issues.

Qualifications and Experience

Requirements : Technical & Functional skills

University degree in Social Science/ Social studies, Data Analytics or equivalent experience in monitoring and evaluating programs with component of statistical analysis or mathematics preferred.
Post graduate qualification in Monitoring and Evaluation is desirable
Minimum three years previous M&E experience in the humanitarian and development sector
Demonstrable experience with participatory, quantitative, and qualitative methods
Proven analytical report writing skills in English (required) and proven ability to give attention to detail.
Computer skills – word-processing, spreadsheets, SPSS experience required. MIS, mobile data collection applications and computer database experience preferred.
Strong interpersonal skills and ability to work effectively and independently within a multi-cultural team with differing areas of expertise.