Job Description

We are looking for a Receptionist to manage our front desk daily and perform various administrative and clerical tasks. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easygoing personality while being perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

Duties and Responsibilities

Greet and welcome guests as soon as they arrive at the Lounge
Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)
Provide basic and accurate information in person and via phone/email
Receive, sort, and distribute daily mail/deliveries
Keep updated records of the daily Lounge expenses and Income
Perform other clerical receptionist duties such as filing, and photocopying
Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.)
Answer questions and address complaints
Keep updated records and files
Take up other duties as assigned (travel arrangements, schedules, etc.)
Record all guests that come into the lounge
Collect all cash payments

Qualifications and Experience

Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude

How to Apply

PLEASE NOTE THE FOLLOWING
The onus is on the applicant to prove that he/she meets the minimum requirements, therefore please ensure that your CV is detailed enough (refers to qualifications, competencies, skills, experience (Inclusive of duties, tenure, designation, etc.)
Applications will go through a selection process which may include competency and other forms of assessments i.e. psychometric, aptitude, etc.
The Lounge is committed to Employment Equity. All appointments will be made in this context.
A detailed CV should be hand delivered, emailed to: [email protected], or sent by courier service to: The Manager Director, 1 Kenny Close, Avondale, Harare, Zimbabwe
The closing date will be on Friday 15 March 2024. Please be mindful of the closing date as NO late application will be considered.
All applications will be reference-checked and their qualifications verified
The Lounge reserves the right not to make an appointment to any of the positions contained in this action