Job Description

We seek a highly organized and efficient Office Administrator to join our fun and dynamic staff. As an Office Admin, you will ensure the smooth and effective operation of the institution's administrative process. The ideal candidate should have exceptional communication skills and pay attention to detail.

Duties and Responsibilities

1. Interpret and analyze the Institution and programmatic admissions policies and procedures, including but not limited to, admissions and official evaluation, transcript evaluation, and program/version changes.

2. Facilitate the student admissions intake process for all programs and enrollment scenarios to ensure compliance with policies and procedures.

3. Create official student records. Enter, maintain, and track all related information and documents as a part of the admissions process.

4. Provide guidance and support to enrollment representatives and other Institution personnel regarding admissions requirements and policy, as well as information regarding the status of the admissions file. This includes directing staff to the appropriate resource(s), as well as answering questions while exercising tact and diplomacy.

5. Generate reports for action on files and notifies the student of any outstanding documentation or information that is necessary to complete the admissions and matriculation process.

6. Participate in Institution's initiatives or committees to improve workflow quality, effectiveness, and efficiency, as necessary.

7. Perform other duties as assigned or apparent.

NOTE: The primary accountability above is meant to describe the general content and requirements of this position and is not meant to be an exhaustive statement of duties. Specific goals or responsibilities will be documented in the incumbents’ performance objectives as outlined by the incumbent’s immediate supervisor or manager.